Terms & Conditions

Last updated: 10/3/2025

These Terms govern your use of rtwydb.com and outline general policies when engaging RTWY Design + Build (“RTWY”, “we”, “us”). If these Terms conflict with a signed project agreement, the signed agreement controls.

1) Website Use

• Site content is provided “as is” for general information.
• Do not copy, scrape, or misuse content, images, or trademarks.
• We may update the Site or these Terms at any time.

2) Estimates & Proposals

• Estimates are non-binding and based on available info/typical conditions.
• Work begins only with a signed agreement outlining scope and pricing.

3) Changes & Extras

Scope changes (owner-requested or condition-driven) are documented with written change orders showing price and schedule impact before proceeding when practicable.

4) Permits, Inspections & Codes

Where required, we coordinate permits and inspections for contracted scope. Third-party timelines (city, utilities, inspectors) may affect schedule.

5) Site Access & Safety

• Owner provides reasonable access during working hours and secures pets/valuables.
• We maintain a tidy site and follow applicable safety practices.

6) Schedule

We communicate schedules diligently. Weather, discovery conditions, selections lead times, permitting/inspections, and change orders can shift dates.

7) Payments

• Payment terms are set in your agreement (deposit, progress draws, final payment).
• Late balances may incur a lawful service charge and can pause work until cured.

8) Warranty

Workmanship warranty per your agreement. Manufacturer warranties pass through. Normal wear, misuse, lack of maintenance, and owner-furnished items are excluded.

9) Photos & Marketing

Unless otherwise agreed, RTWY may photograph completed work for portfolio/marketing. We do not disclose personal information or exact addresses.

10) Limitation of Liability

To the fullest extent permitted by law, RTWY is not liable for indirect, incidental, or consequential damages related to Site use or services. Direct damages, if any, are limited as set forth in the signed agreement.

11) Governing Law

Illinois law governs. Venue is Cook County, Illinois.

12) Contact

Questions? Email info@rtwydb.com or call 312-647-9704.

This page is general information, not legal advice. Your signed project agreement controls.